Terms And Conditions

Effective Date: October 20, 2026

Website: www.rachmastore.com (“Website”)

Brand Name: Rachmastore (“we,” “us,” or “our”)

Welcome to Rachmastore. Please read these Terms and Conditions (“Terms”) carefully before using our Website or purchasing our products. By accessing, browsing, or placing an order on Rachmastore, you agree to be bound by these Terms, along with our Privacy Policy and Refund & Returns Policy.

1. General Overview

  • Rachmastore operates an online e-commerce platform offering a curated dual collection of Beauty Rituals (skincare, body care, and cosmetic wellness products) and Atelier Gallery Artworks (fine art prints, framed canvases, and decorative pieces).
  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

2. Product Information & Disclaimers

A. Beauty & Skincare Products

  • Patch Test Recommended: Our beauty products are formulated with botanical, natural, and non-toxic ingredients. However, individual skin reactions may occur. We strongly advise performing a patch test on a small area of skin before full application.
  • Not Medical Advice: Product descriptions, ingredient details, and skincare guidance provided on this Website are for informational and cosmetic purposes only. They do not constitute medical advice and are not intended to diagnose, treat, cure, or prevent any skin condition or disease.
  • Storage: Customers are responsible for storing beauty items in a cool, dry place away from direct sunlight to preserve product integrity.

B. Atelier Gallery Artworks

  • Color Accuracy: We strive to display product colors and visual textures as accurately as possible. However, actual colors may vary slightly depending on your device’s screen calibration and ambient lighting.
  • Dimensions & Custom Framing: Dimensions listed on the Website are approximate. Custom-framed prints and handcrafted art pieces may have minor, unique variations due to their artisanal nature.

3. Intellectual Property & Copyright

  • Art Copyright: All fine art, original canvas designs, photography, graphics, and visual media displayed on Rachmastore are the exclusive intellectual property of Rachmastore and its contributing artists.
  • Restrictions: Purchasing an artwork print or canvas does not grant you copyright or reproduction rights. You may not reproduce, copy, resell, or commercially exploit any artwork from Rachmastore without explicit written consent from us.
  • Website Content: All text, logo design, page layouts, code, and images are protected by intellectual property laws.

4. Orders, Pricing, and Payments

  • Order Acceptance: Placed orders represent an offer to purchase. Rachmastore reserves the right to accept, refuse, or cancel any order for reasons including inventory shortages, pricing errors, or suspected fraudulent activity.
  • Pricing & Currency: Prices are listed in USD (or your local currency equivalent at checkout) and are subject to change without prior notice. Applicable taxes and shipping charges will be calculated at checkout.
  • Payment Processing: Payment must be made in full at the time of purchase using approved payment methods (e.g., credit/debit card, PayPal, or WooCommerce-supported gateways).

5. Shipping & Fulfillment

  • Fulfillment Hubs: Because beauty items and custom-framed art require specialized protective packaging, items in a single order may be shipped from different fulfillment locations and arrive in separate packages.
  • Processing Times: Standard processing for beauty items takes 1–3 business days, while made-to-order art prints and custom framing require 3–5 business days prior to dispatch.
  • Shipping Address: Customers are responsible for providing accurate delivery addresses. Rachmastore is not liable for delayed or lost shipments resulting from incorrect address details provided during checkout.

6. Returns, Refunds, and Damaged Items

  • Return Eligibility: Returns and refunds are governed by our official Refund & Returns Policy. Unopened beauty products and eligible gallery artworks in original condition may be returned within 30 days of delivery.
  • Damaged Goods: If any glass beauty container breaks or artwork arrives damaged during shipping, you must contact us at support@rachmastore.com within 48 hours of delivery with clear photographic evidence so we can arrange a replacement or refund.

7. User Conduct & Account Security

When interacting with Rachmastore, you agree not to:

  • Use the Website for any illegal purpose or in violation of local laws.
  • Attempt to breach the site’s security, inject malicious code, or scrape site content.
  • Submit false or misleading information during checkout or account registration.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Rachmastore, its founders, employees, and suppliers shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our Website or products.
  • Adverse skin reactions or improper usage of beauty formulations.
  • Unauthorized access to or alteration of your transactions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of your jurisdiction, without regard to conflict of law principles.

10. Contact Information

Questions regarding these Terms and Conditions should be directed to our support team:

  • Email: support@rachmastore.com
  • Store Name: Rachmastore
  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)